Delivering an impressive amount of 6,000,000 seal bags a week, Netwerk VSP is the largest distributor of advertising leaflets, free papers and mail samples in the Netherlands. Every single week, mail carriers confirm delivery completion by calling ASK.
ASK safeguards delivery processes
In the highly competitive transportation market, quality of delivery is one of the key criteria to be considered by customers. By utilizing ASK to monitor the delivery process, couriers of all kind can arguably surpass the standards of even the most demanding customers.
Differentiating on quality is within reach by appointing ASK for automating communications. Its possibilities are numerous:
- Handling incoming delivery completion calls provides insight in timeliness, duration and possible delays;
- Absence due to illness or holidays no longer causes any stress while ASK automatically finds replacement;
- Real time status information with attractive display- and sharing possibilities can induce a competitive advantage.
Present and reliable performance data can easily be acquired through the ASK platform. By utilizing several means of communication, such as (IVR) telephony, text messages, web and e-mail, ASK assists companies within the transportation business to further enhance the quality of their services.
